Bill Issuers - Overview



Easy Bill Service

Easy Bill offers ease and convenience to consumers in bill payments. Functioning as a one-stop bill payment shop,Easy Bill facilitates payment of utility bills as well as recharging of pre-paid mobile connections at a place the consumer is already familiar and comfortable with the neighbourhood store.

Easy Bill Network

The Easy Bill network comprises independent, highly visible and branded outlets across India. The retail outlets are being selected on their ability to provide an online/offline bill payments service in a most effective way, closer to the residence of the customer. Each retailer will be fully equipped with a terminal, bar code reader, telephone line, Easy Bill merchandise and comprehensive operation procedures as well as on-site training. The bill issuers will benefit from the Easy bill branded retail network by encashing on the existing customer relationship of the retailer. The Easy Bill network will provide reach and access even in remote areas where there is no bill issuer presence.

Easy Bill Care

The Easy Bill network is ably supported by a dedicated response centre for efficient customer service.Manned by professional staff trained to handle and resolve all kinds of operational queries,the Response Centre will respond with feedback on the most effective way to use the Easy Bill service.

Easy Bill Technology

Easy Bill has a robust and proven technology which is similar to that used by Petrocards/Bank credit cards to ensure reliability,security,scalability and performance. The critical components are : Data Centre- 24 * 7 operations to ensure 99% uptime. Disaster back-up. Dedicated Call Centre. Security standards similar to standards set by banking payment industry.